At Viett, every creation is a testament to meticulous Italian craftsmanship and limited-edition design. Because our collections are curated with exclusivity and precision, we operate strictly outside the bounds of mass production.

For this reason, Viett does not operate under a policy of refunds or returns. All acquisitions are final.

However, ensuring your piece complements your silhouette flawlessly is paramount to the Viett experience. Should your good require a different fit, we offer a dedicated Size Exchange Service.

EXCHANGE CONDITIONS To maintain the integrity of our creations, size exchange requests are honored exclusively under the following conditions:

  • Timeframe: The request must be submitted within 14 days of receiving your order.

  • Condition: The good must remain in pristine, unworn, and unwashed condition.

  • Presentation: All original tags, authenticity cards, and bespoke packaging must be fully intact and attached.

HOW TO REQUEST AN EXCHANGE If your item meets the criteria above, please complete the form below. Our dedicated team will review your request and provide you with detailed instructions and the necessary shipping documentation within 48 hours.

Upon submitting your request, our authentication team will personally review the details to ensure the integrity of your Viett good. Please allow up to 48 hours for a comprehensive verification process. To protect our clients and maintain the exclusivity of our creations, all requests are subject to rigorous manual review.